TheLittleMatters

Where little things matter...

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Explore my little illustrated cards, prints and gifts, all handmade with love ♥

Announcement

Explore my little illustrated cards, prints and gifts, all handmade with love ♥

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Featured items

All Items

Otter Enamel Pin

Otter Enamel Pin

$11.86

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Lillian Ip-Koon

Contact shop owner

Lillian Ip-Koon

Reviews

Average item review
5 out of 5 stars
(488)
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About TheLittleMatters

Sales 1,940
On Etsy since 2011

What "matters"?

Shop members

  • Lillian

    Owner, Maker, Designer, Curator, Illustrator And Designer Maker

    I'm an illustrator based in London. I love making little things at my desk with a good cup of Yorkshire tea and playing those music boxes I collect when I travel, because "all the little things matters" :) x

Production partners

  • Awesome Merchandise

    Leeds, England

    I illustrate and design the pins, Awesome Merchandise then produces these awesome pins for me!

  • Made by Cooper

    Huddersfield, England

    Made by Cooper is a promotional products supplier, they help bring my otter designs to life as soft enamel pins!

  • Printed.com

    London, England

    Printed.com prints all of The Little Matters' greetings' cards!

Shop policies

Last updated on April 29, 2022
I wish for everyone to be able to enjoy my products as much as I do, and I always try to use as many environmentally friendly materials as possible. If you have any comments on my products and service at all, please do contact me via Etsy conversations. I value all our customers, appreciate all feedback and I will do our best to resolve any issues :)

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I accept Paypal and Direct Checkout as payment methods.

Buyers are responsible for any duties and customs charges that may be incurred in their country.

Please notify me ASAP if you'd like to cancel an order, once it's shipped (usually within one working day) I can only offer refund/ exchange for the cost of the item- please check refund policy.

Shipping

I ship all orders via Royal Mail and dispatch orders within 2 working days of purchase/payment, unless stated otherwise. (I.E. custom orders, pre-orders or made-to-order products) Digital orders will be emailed or sent via Etsy conversations

Estimated delivery time to UK buyers is 1-2 working days of being dispatched.
International buyers are expected to receive orders within 7 working days of being dispatched, though sometimes international delivery may take up to 25 days to get delivered. Please contact me if it doesn't arrive after 25 days and I will try to resolve the issue.

A next-day delivery service is available for UK buyers with an extra charge, and a cheaper economical service (that would take longer) is available for international mail. Please message me through Etsy conversations if you'd like either of these services before placing an order.

Additional policies and FAQs

I accept custom orders! Just send me a message with what you'd like to get done and I will get back to you ASAP.

I also do Freelance Graphic Design/ Illustrations, if you'd like to find out more about my work or if you'd like to commission me for a project, please visit my website at www.lillianip.com